Getting to know a New (Piracy) Audience

As part of the Opinion Features for C21, Christopher Elkins, MUSO's Chief Commercial Officer, sat down with C21 on the eve of the launch of the Global Piracy Film and TV Insights Report, to talk about the new piracy audience of 2016 alongside the future of the film and TV piracy landscape.

Here's what he had to say regarding the new piracy audiences and who they are.

What is online piracy in 2016? Where is it coming from, and what is the commercial damage? Just as importantly, what’s the demographic profile of this massive online audience – who are they?

Questions, questions. And the content industry has struggled for answers, with most in the industry taking a preference to focus on the how question, over the what. The Why doesn’t even get a look in. How usually leads us to how do we stop piracy? or how can we prevent people accessing infringing content? Our previously posed what questions remain unanswered. Our broader why’s left unspoken.

Online piracy’s an ongoing, massively damaging commercial thorn in everyone’s side, for well over a decade now. In 2006, global audiences in developed regions were already starting to enjoy souped-up broadband speeds, with a subset of this audience quickly cottoning on to a world of free, unbridled access via P2P torrents. Direct downloads were being introduced to piracy audiences for the first time, preceding legal download services into the mainstream by several years.

Fast-forward to 2016, and, as a content industry, we’re still struggling to answer many of the same questions. Personally, having such a great opportunity to speak with dozens of rights owners each year, in North America, Europe, MENA, India, I can say the beat, generally, remains the same. Maybe the answers don’t matter, piracy is a colossally damaging beast, which should be stopped, rather than understood, granted. Industry bodies and commercial companies like MUSO continue to work together to provide better, faster, more effective anti-piracy solutions, to restrict the piracy market. Maybe the answers are important, but how do we, as an industry, set about understanding the mechanics, and various segments of a piracy industry benefiting from 71bn website visits throughout 2015 for film & TV content specifically.

Let’s get granular, and let’s get some transparency into the mix.  MUSO’s Global Film & TV Piracy Insight Report 2016 is released this month, so let’s start there. Headline stats: 71bn visits to film & TV piracy content globally from Jan – Dec 2015. But a whopping 73% of this global piracy audience preferred to stream their infringing content, that’s over 57bn visits, three-quarters of the entire piracy audience. In the space of ten years, torrent usage has fallen from over 90% to below 20% (17.2%) in 2015. And in the space of that year alone, torrent usage fell by 18%.

Piracy consumption via mobile devices remains low globally but is starting to show huge variation country to country. We’re seeing large incoming first-time piracy audiences choosing ‘ripper’ piracy sites as their delivery preference – these are platforms which simultaneously stream and download a copy of infringing content from UGC sites like YouTube.

But highlighting an even greater segmentation across the total piracy audiences is the data we’re seeing at a country level. Piracy trend data is such a strong trend indicator, piracy audiences are mostly early adopters across a broad range of demographics, millennials preferring to stream or download content, Gen Xer’s opting for a wider range of piracy delivery options, so we’re able to draw clear parallels between country-level piracy trends and local infostructure, and the development of that specific content market. Often, the trends, and the behaviours we see and shape are repeated for legal content offers, or the launch of a new OTT service, for instance.

Piracy audiences are on their own journey, and figuring out global piracy trends helps rights owners’ best position themselves to engage and reconnect with them. Country-specific trends again provide more detail and more direction. US Hispanic audiences? Only use web streaming piracy.  Torrent site visits? Still massive in parts of Europe.  Is streaming piracy or download piracy emerging as a preference in less developed economies like India or parts of South America? It’s a mixed picture.

Delivery method and country level trends are just the start, but ultimately, any successful strategy to affect the behaviour and ultimately meet the demands of this highly specific, but fast-growing audience segment should lead from a highly focused approach.

Data doesn’t change anything, and we’re not solving the piracy conundrum today. Anti-piracy should still be a central part of any major digital strategy in 2016. But let’s take a moment to acknowledge that there’s more, so much more to gain from a closer understanding. Anti-piracy is just the first step. The end goal is a bigger, more engaged and happier audience. Let’s start by making this the summer for getting to know your piracy audience.

To find out more about MUSO’s suite of piracy solutions, please visit Products.

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